Hub 5 Flashing Red Light. Back online seemingly at random 40 minutes later. Similar to other posts in this forum, my Virgin Media Hub 4 has stopped working after I tried to reboot it. . 5GHz is fast (80-1000mbps I think), but has low range and is easily disturbed by walls. Try our TV troubleshooting tool now. No broadband, no phone. They ran some tests and said we had connectivity - 5444401. Once it's reset and you're connected to it plug in the pod in the same room as the hub and it'll pair in about 5 minutes or so. i have looked at the network log doesn't look good . NOW… power up the VM hub and wait 5-10 minutes for The Hub to initialise and and you should get a connection. Security matters. Any attempt to reset or hard reset it have failed and. Not any SSID’s being broadcasted. Flashing white light: When the Hub is booting up, it displays a flashing white light. I have deleted the App cache in the settings on my iPhone, I have delet. Hub 4 flashing white then turning red. (normally white) coaxial cable with the screw-in connector. Use a pen to press the reset button, and hold it for 10 seconds. Re: Intelligent Wifi Hub Not Connecting. I've just updated to Hub 5 from Hub 3 the lights confused me a little bit and wish Virgin would update their site accordingly. 0 upright Your Hub works best when it’s standing on its base, lights facing into the room. Manage Your Account. We would like to show you a description here but the site won’t allow us. After spending 8 hours of waiting it's. 2. Installing a Replacement router. Options. Browse Virgin Media Virgin Media Community. Options. Flashing red light on box on wall in QuickStart, set up and connections yesterday WiFi pods, one flashing blue, one flashing green in Networking and WiFi yesterday Wi-Fi pod not connecting to new hub 5 router in Networking and WiFi yesterdayHub 5 flashing green light continuously. You can use the Virgin Media Connect app to run a super-intelligent WiFi home scan. Sorry to hear there are some issues with the hub, due to the red light we'll need to arrange an engineer visit. This means the Hub is on, but your WiFi isn’t. When I've booked appointments previously, the issue has f. The virgin media connect app says I have no pod connected. I decide to restart it to see if it would fix, but now its on a constant white flashing light. Here they are from top to bottom: The “Traffic” light: As with the Super Hub 2ac/2, the top light indicates if data is transmitted across the network. We would like to show you a description here but the site won’t allow us. If you don’t have issues with anything other than what you’re describing here, you’re unlikely to notice a significant difference. Blue flashing light, no amount of resetting or restarting is fixing it. on 27-06-2022 07:59. Had my Internet completely drop. Status in the router's web interface reads 'No RF signal detected' A router check tells me to check my coax cables (checked) and that my router temperature is normal. According to this Link a box with the light flashing in any colour is faulty. phoned virgin today they say will monitor the hub over next 24 hours - problem ill get an engineer . Options. The box has a flashing red light which wasn’t there when it was installed (it was green). Blue flashing light for 2 days now. Now, navigate to the Advanced Settings, then click on Wireless. We have a flashing green light, and a solid green WiFi light. We would like to show you a description here but the site won’t allow us. 1 & 2 Wireless. I have been on the website many times following the reeboot. Once your new Booster is. I have a red light on the hub. I try to log onto the Hub 4's web server page (via wifi, or wired connection) and it hangs after logon. Hi there, My Hub 5 has a flashing red light. For Hub 3. We are very sorry for the issues you are experiencing with the Hub. The “Ready” light: This LED shows that you’re connected to the Virgin Media network and should be. Teams meetings keep freezing. Red Light. Hi, My internet was fine all morning but for the last few hours internets gone down and the super hub 4 has just been flashing green for hours. It has been flashing for days. Same problem, Virgin trial in the WF4 area. Virgin media wifi booster problem. on 30-09-2020 17:56. The most common light you’re going to see on your Virgin router (hopefully!) is a green light. Table of Contents. Alternatives to Super Hub 2 routers. Should this be displayed for any length of time when the hub4 is first Plugged in. It is booting up and should be ready in 5 minutes. This can last for anywhere up to 10 minutes, before a dimmed white light indicates that it’s ready. However the last two days, the Internet is completely down, with the normal white light replaced by a flashing yellow. Stream from Virgin Media. 0. just in the past hour my HUB 4 decided to develop the white light of death. Forgot username?. same for disney etc. The Power light is blinking green and a green WiFi light: If your WiFi isn’t working but the Hub is on, there may be a loose connection in your home. This is what you'll see when the Hub’s working normally. The Wi-Fi light: If this is flashing or solid green, the Wi-Fi is. Once signed in, go to Advanced settings > Wireless> Security Select the dropdown next to Security and change it to WPA2-PSK. Flashing Green – Booting up. Virgin media wifi booster problem. This should flash when the Hub powers-up, it then stays green for a couple minutes before tuning off completely. My Virgin Media App. Hi everyone i upgraded my broadband package from 500mb to 1gb Internet on Thursday, my new hub arrived yesterday wich is a hub 5. I'm not sure what else i can do to fix this any help would be amazing. A restart gets the light white flashing whilst resetting but then reverts back to yellow flash. As per headline noticed that the internet is a bit hit and miss. My internet connection went off last night. Check in 2 places. It seems since this event, the light on the router is a solid white from the moment it powers on. Throughout, I cannot connect to my router and internet through Ethernet and Wi-Fi. Constant flashing white light. It's 0800 953 9500 and you will need the Hub serial number/MAC address from the barcode sticker, and your account number. And that’s it. The Intelligent WiFi Plus is a welcome update from Virgin Media and I’d encourage anyone on the aforementioned plans to give the customer service line a call (0345 454 1111) and get the upgrade. Internet has been down for a day, our router is flashing yellow. When the Hub is in router mode, it will be white. A Virgin Media hub’s white light has a special meaning. From what I have looked at, a lot of the other people who have had this problem is due to the network dropping in the area. Browse. If needed you can book a technician, order a replacement WiFi Hub, or chat to one of our team. how can i get a co; Virgin mobile samsung galaxy s2 wont turn on keeps blinking blue light? No internet access but blue light on virginOptions. Whenever connecting to my work-VPN, the entire router will experience intermittent outages, affecting not only the work laptop but anything connected via wifi. hub4 light goes from solid white to flashing white. same for disney etc. 6. The WiFi Booster will start copying your Hub’s details. Here they are from top to bottom: The “Traffic” light: As with the Super Hub 2ac/2, the top light indicates if data is transmitted across the network. DL14 post co. Solid white: The Hub 4 is powered on and working correctly. Reboot the broadband Hub. I’ve recently upgraded from a hub 3 to a hub 5. To troubleshoot the issue, you can: Check that your Virgin Media box is securely connected to the TV and mains power. Didn’t work at all. I am going to send you a private message. The orange light on Virgin Media Hub 3 indicates a problem with the internet connection. Had my hub 3 swapped for a hub 5 four days ago. If the power button is flashing white, your hub is installing a software upgrade. Flashing Red – Updating firmware. Hi, i got self installation kit with hub 3. 1 ACCEPTED SOLUTION. Hi! My virgin internet is down. Mark as New; Bookmark this message; Subscribe to this message;. Re: Hub 5 Quickstart; blue light flashing - hard reset doesn't work - HELP! on 11-02-2023 12:07. Stream from Virgin Media. Hub 4 Red Light. If you’re using a splitter, make sure that’s firmly connected, too. See full list on routerfreak. . Wireless light on the WiFi Booster stops blinking and goes off, the copying process is complete. Connect the white cable properly to the Virgin media wall socket. Ensure that the Hub is in a well ventilated area and nothing is blocking the vent holes on the sides of the Hub. The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. Home Phone. Virgin media hub 4 constant white flashing. LeeReset my hub 4 as suggested my VM staff on a call, now it is sitting alternating between flashing blue and flashing white. 0. The only difference is on the Hub 3 the light is a strip near the top of the router, while the Hub 5’s lights are on the bottom. Its indicative of a failing/fading cheap LED component and is no indicator of any performance issues with the Hub - although VM have never "officially" noted this. Try checking with Area faults on 0800 561 0061 or if you have a VM landline 150 as small local faults are not listed on the VM status page. It is now flashing a bright static white light. Home Phone. All I get is the flashing white light. If you’re using a splitter, make sure that’s firmly connected, too. Since swapping the wifi pod doesn’t work (constantly flashing white light) and the Virgin Connect app can’t find the hub. White power light is on and Internet lights are blue. • Switch the hub back on at the power. It isn't on during normal use, but turns red if there is a problem. on 09-08-2023 15:21. When the power light is solid white, it indicates that the hub is on and working correctly. I have tried a pinhole reset twice now but the light remains orange. HUB 4 Bricked - Solid white light. Robbo600. Throughout, I cannot connect to my router and internet through Ethernet and Wi-Fi. The l white light started flashing a few days ago, and today the wifi dropped as the light started flashing green. Why is the green arrow lights flashing on hub3? Hello, got a Hub 3 today in the post. 168. Hey. The power light at the bottom of the device is the only light that should shine if everything is working normally. All Rights Reserved Options. If the Virgin Media box is flashing white for longer than a few minutes, this could be a sign of an issue. White light on. FTTP New User Install Experience QuickStart, set up and connections. Contact Virgin Media support. And sure enough, the Hub 3 is capable of supporting download speeds up to 1Gb. 4 – Connect the router’s power cord and turn both of them on. The Virgin Media Hub might not work for you, so you. 3 weeks ago. No devices are working after waiting a good 20 minutes. Remember: Once the Hub is reset, it will. But in most cases, a green light will mean something else depending on which light is green. no idea what any of this means , will test the speed of wifi today when gaming Hold the pinhole reset button for 10 seconds on the back of the Hub. I have no idea what the problem is (there isn’t one according to the virgin media status page) and. You’ll know it’s ready when the white power light at the front of the Hub is on. Bottom – WLAN (green/blue). No lights are on. Virgin Mobile. Technically the colour is supposed to be "magenta", but as the LED package is a cheap and short life affair, the blue output of the RGB diode package fades and the resultant attempt at magenta looks red. Try checking with Area faults on 0800 561 0061 or if you have a VM landline 150 as small local faults are not listed on the VM status page. I turn the Hub 4 off and back on again using its switch and connectivity is restored. The red band on a Hub4 means no internet connection. 2 Internet Light. Please try the below : • Turn the power switch off on the back of the Hub. The base light on right corner was red this morning so I restarted the hub and it is now blinking green but still have no internet nor phone and can't even connect locally to the hub now. It's 0800 953 9500 and you will need the Hub/Pod serial number/MAC address from the barcode sticker, and your account number. No internet -hub 4 flashing yellow light. Telephone support tested the connection and indicated that the router (Hub 5) was not connected. I had a power cut last night and since it happened my hub displays a solid white light. Options. It’s best out in the open. Try restarting your Virgin Media box. Any help would be great. If the light is red, it means there is an issue with your internet connection. 4 and 5 GHz wifi bands by renaming them in the settings At the same time switch off "channel optimisation/Smart wifi” and “ apply and save the settings. 1 Kudo ReplyVirgin emailed me about their great new Hub 5 and if I wanted it. on 09-12-2022 14:59. I have tried the WiFi troubleshooting and still nothing. This means the hub has power to it, however, it isn’t getting WiFi signal. Here is a handy guide to the light on your Hub 5. Options. on 17-01-2023 11:31. All the white cable is probably screwed in. Have upgraded from hub3 to hub4 to get 1 gig broadband. Virgin media hub 4 constant white flashing. . 1 ACCEPTED SOLUTION. Stream from Virgin Media. A flashing red light on your Virgin Media Super Hub could indicate a problem with your broadband connection or a loose connection in your wall socket. When the . on 05-09-2022 19:01. Tudor. Hi all, thanks for contacting us to let us know that you are seeing issues with the WIFI pods disconnecting. Try a pinhole reset using the hole on the back of the hub (which. If the lights indicate a problem, try the next. . I would suggest you call Virgin, 150 from your Virgin phone, mobile or landline, or 0345 454 1111 from any other phone to report a fault. Hub 4 intermittent internet issues dropping out. Options. We would like to show you a description here but the site won’t allow us. It’ll also be able to tell you if there are any issues with your account, if there is an issue with the TV or broadband service in your area or if there is a problem with the TV Box itself. Try checking with Area faults on 0800 561 0061 or if you have a VM landline 150 as small local faults are not listed on the VM status page. We have both ethernet and wifi devices - my desk / laptop is via ethernet as are two smart TVs, phones, ipads etc are wifi and a mix of 5Ghz and 2. Phone. Press and hold the WPS/Virgin Media button on your Hub until the lights start. 0. i haven’t pressed the. Select Apply changes. Text from Virgin confirms my "kit. I work from home so it is so important to try find a solution quickly! I have checked the status in the area and there are no issues. Telewest wall socket: no visible power to be switched on. Alternatives to Super Hub 4 routers. Flashing White. The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. Green power light is flashing and WiFi light is green. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. 1 from a browser?. TV on the go. 0 (black) Close. on 06-12-2021 12:09. Had a power outage yesterday in the morning, and ever since then I’ve had no Wi-Fi. After connecting the white cable that the - 5226547. 4 and 5GHz. You will see a solid white light ring if you have a Hub 4. 1 ACCEPTED SOLUTION. Try a 30 second pinhole reset of the hub with no ethernet connection. Sign in with username. 0 provides essential information about the device’s power status. Stream from. on 08-04-2023 10:07. We would like to show you a description here but the site won’t allow us. It will show what the Hub is doing. An Ethernet cable – The Stream box can connect wirelessly, but in case you’d like a wired connection, just connect one end of the cable into the Stream box and the. 0800 953 9500. Hub 3 has everything required to serve up to 516Mbps (M500) to your household, though you may struggle to get all of that speed to a single device over wifi, since the Hub 3 doesn't offer. The hub will flash with a slow white light for a few seconds then flash rapidly yellow. Woke this morning to solid green light on the hub4 Wi-Fi and connection seems to be working (I have this in modem mode) I have tried a Google search and also a search through this forum but can’t seem to find anyone detailing this happening. If it does, proceed to the next solution. Hi - as per title, first noticed 5am this morning (23/02). This means the Hub is on, but your WiFi isn’t. Otherwise nothing has changed. Doesn't matter where I plug it, near or far from the router. In either Mode the red power light is an indication of over heating and most not be ignored. Despite service status saying there where no issues in the area, a couple of neighbours had similar issues. Best try getting it activated again, sometimes it does not work first time. 4 Ethernet ports WiFi 11 Antennas Automatic channel configuration Smart WiFi at your fingertips Virgin Media Hub 4 Lights and Their Meanings Solid White Red. I had 5g disabled on the hub but whatever i do the 5g will not renable it - 5368988. Support tell me that this is fine and is an indicator of network status in the area. It should then pulse slowly as it connects to your Hub. The SSID must be password protected. If it's ambient, sounds like the hub may have died. WiFi Light : Solid Green: WiFi is on. on 07-01-2023 14:46. . 3. 0 provides essential information about the device’s power status. Read the article. The Passphrases of the SSIDs must match. Two green lights will flash and then stay solid on the router, as well as the white power light flashing for a while and then staying solid, alongside the two solid green lights. . This means the Hub is on, but your WiFi isn’t. If you’re unsure about why this is, it is likely due to a loose connection in your home. Most likely this is a failure of the multi-colour LED control circuitry, but because this light is also the overheating indicator when red, it isn't acceptable to have the LED malfunction. Solid Red – Internet connectivity issue. Hub 3, green flashing light (+ wifi green) - usual fixes unsuccessful. . on 08-04-2023 10:07. It’s likely to be a loose connection in your home. Switch on the power button. Networking and WiFi. Green Light. It didn't solve the issue. 1 ACCEPTED SOLUTION. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. 1. It should be a solid white light if your Hub is powered on and working correctly. Virgin Media Hub 4 Lights. Just connect to the Hub, tap ‘Start the scan’ then let the app take you through the rest. 168. Netflix will stop with the wheel spinning. Hi my virgin hub 4 has suddenly started to flash blue so Iv got no internet, I have restarted it but it’s still goes back to the blue light - 5392480. Check the router panel/diagnostics and it’s reporting everything is fine. Need help ASAP. 1) Access your hub on 192. You can use a pen or paper clip to do this. I have checked the service status in my area and it says no issues. 168. Learn more. but ive noticed quite often the hub will go from a solid white light to a flashing white. Moved into my new house a few weeks ago and was delivered a quick start kit with Hub 3 yesterday. Arrived. Flashing White – Booting/Connecting; Stable White – Connected; Flashing Red -telephone connection issue When you first plug the mesh WiFi Pod into a socket, the light should turn solid for a moment, then slowly pulse as it connects to the WiFi Hub. Hi, My hub 3. Users should wait for at least 5 minutes for the boot-up process to. 5. 9 To make it easier to connect and move around your home, we’ll make your Booster’s WiFi network name and password the same as your Hub. I got a new Hub 5 today and my existing WiFi Pod can't connect to it (constant blinking white light). on 07-05-2023 01:19. Joining in. Anonymous. Call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit. Then follow steps 2. Thank you so much for your post and welcome to the community forums, it's great to have you here. Checked all connections. If the internet light is off or flashing amber, run a diagnosis. turn on the box goes solid white then starts flashing white for a min the just starts flashing blue constantly. It has it for about 30 minutes and then turns solid white but no devices can connect to it. Please look out for the purple envelope in the top right of the screen. Now when I got home today I was met with no internet and a Red - 5239893. no activity at all on the LAN ports. Hub 5 red light. Plugged it in, waited for it to boot up, an hour later still had a white flashing light. 6 You can now unplug the larger . Arrows: Amber WiFi icon: no color The bottom: No white light. This means that the Virgin Media Hub is on. The faq says: This means the Hub is on, but your WiFi isn’t. The kit is in Modem Only mode and the service appears to be working just fine. I have also fairly recently moved up to 650Mb broadband to combat these issues. Share with friends. the router has a stable green wifi symbol but the internet symbol underneath is flashing green continuously, the same symbol also flashing on tv box. Options. clairelb444. Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. I've restarted it, called the support line. The virginmedia connect app does nothing in regards to the connecting. Options. Hello. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. Ganzino. After that it starts the process over again and reverts back to the green. Sign in for live support. It might flash or change colour when you first turn the Hub on or after a restart. We would like to show you a description here but the site won’t allow us. Thank you. Tuning in. Virgin Media offers superfast broadband, so it needs a super-powered router to handle that. VM will not dispatch any technicians while an area fault exists. then will come back on.